need to cancel
We’re sorry to see you go but we will make canceling as easy as possible.
Cancellations take teamwork between the dealer and us. If you haven’t contacted your selling dealer for a refund, do that first. Take the name of the person you speak with and record the date in case we need to follow up.
Already talked to the dealer and need our help? Submit this short form and we’ll follow up with the dealer for you. Please give us 72 hours to process your request and confirm that your refund is in the mail to your lender*. We’ll keep you updated every step of the way.
*Don’t have a loan? Email a copy of your lender pay-off notice or verification of a cash purchase to firstname.lastname@example.org. Be sure to include your name, mailing address and your contract number or VIN. The refund will be mailed directly to you.